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Welome to the DataStax Support Blog. Here you will find articles that cover the entire range of topics related to using DataStax Products, tips on best practices while using DataStax products, as well as insights on how to make your experience with Support as efficient and pleasant as possible.

Be sure to check out our hours of free training and downloads on DataStax Academy . For industry topics and general DataStax news, head over to our company blog or check out the DataStax developer blog for deep dives into a wide range of subject matter.

August 09, 2017 • By: J.B. Langston

I have been on the support team at DataStax for over 5 years now. Before that, I was a support engineer at another software company for almost 8 years. In that time, I’ve had a lot of opportunity to hone my troubleshooting skills, for software in general, and DataStax Enterprise in particular. In this blog post, I’d like to share some of the tips and techniques I’ve picked up along the way.

August 03, 2017 • By: Manny Pilli

Hello from one of the old timers at DataStax! Well, for a company such as ours, I’ve been around for a long time. But then again, time is relative…

My name is Emmanuel (Manny) Pilli and I am responsible for the worldwide support team at DataStax. I joined DataStax not too long ago, in January of 2014, when we were a considerably smaller company. Prior to DataStax, I worked with several fast-paced startups in the Valley and come with a lengthy background building successful support organizations. My mission at DataStax is to build a world-class support engineering team 100% focused on ensuring that you are successful in your use of our products and solutions

July 26, 2017 • By: Sequoyha Pelletier

“The words are in the elven-tongue of the West of Middle-earth in the Elder Days,’ answered Gandalf. ‘But they do not say anything of importance to us. They say only: The Doors of Durin, Lord of Moria. Speak, friend, and enter.” 

Wow… It’s finally here. This blog has been a twinkling in my eye since roughly January of 2016. There were a lot of things that needed to happen first in order to make this happen, but they eventually did 

And now it’s here. 

Welcome to the home of the DataStax Support Blog. This is your one stop shop for all musings from the support engineers that assist you on a daily basis. And when I say all musings, I mean all musings.